Hero International Inc.

If the product is defective upon arrival, we will promptly return or exchange it.
If the customer ordered the wrong item, the customer will be charged for return shipping.
However, exchanges due to color preference, monitor or personal opinion are not acceptable.
Any other exchange or return requests for the customer's convenience will not be accepted.

About wrinkles and small scratches

　NAHOK material is a very tough material used for outdoor activities such as dome tents.
Because a lot of force is applied to sew a small bag, small wrinkles, scratches, and dents may appear on the surface of the material when sewing.
Please understand this as a characteristic of the material.